Privacy policy

Zyfra Oy Privacy Policy


Zyfra Oy ("Zyfra”) takes your privacy matters very seriously. This Privacy Policy (“Privacy Policy”) details how Zyfra receives, collects and uses personal information in connection with our website ("Website") and Zyfra’s services and products. Website and the Zyfra services and products offered to you through Website and any part thereof are collectively referred to in these terms as the "Service".


Data Controller and Contact Information

Data Controller is Zyfra Oy (Business Identity Code: 2880023-7), Pasilankatu 2, 00240 HELSINKI, Finland.

For questions and information about Privacy Policy, please contact us by email:, +358093158-95-80 or alternatively by mail: Zyfra Oy, Privacy Policy, Pasilankatu 2, 00240 HELSINKI, Finland.

Purpose of Processing Personal Information

The purpose of Zyfra’s processing of personal information is to:

  1. provide the Service to the user;

  2. ensure an efficient and secure use of the Service;

  3. provide customized Service and other content recognizing user specific needs and interests;

  4. improve, develop and analyze our Service and other Zyfra’s business activities;

  5. manage customer relations, as well as to provide good customer service; and

  6. conduct research and collect statistics;

The Personal Information may also be used for direct marketing purposes, market research and to fulfil the requirements based on legislation and authority regulations.

Zyfra will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Zyfra will also retain your usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

You will have the opportunity to opt out or update or delete data at any point should you need to do so and details are set out in this policy as to how to do that.

Data Subjects

Zyfra collects personal information on persons who use the Service or if the collection of personal information derives from a legal obligation. Most of the personal information is collected from the data subjects themselves when the user fill in registration, feedback, contact and other forms through the Website, and/or uses the Service, such as their names, phone numbers, e-mail addresses, position, company name, etc. Updates to the personal information may also be received from authorities, organizations, companies offering updating services, public directories and other public sources of information.

When visiting the Website or using the Service, certain technical and other information (that may be personal information) may be automatically sent by your computer to Zyfra (e.g. IP address, the type of your browser and the source of your visit, date, time and number of visits, location, information about pages visited and commercial banners viewed, type of your device and operational system, etc). Zyfra can also collect information about your website usage information by using cookies. Please see the Cookies section of this Privacy Policy for further information. Any or all of the activities with regard to Website usage information may be performed on our behalf by our service providers, including, for example, our analytics vendor(s) and our e-mail management partner(s).

In the event Zyfra makes message boards and forums available to users (collectively, "Forums"), users will be solely responsible for the information and any other content you post on and through these Forums and should be aware that when you voluntarily disclose personal information (e.g. name, e-mail address, telephone number) on or through these Forums, such information is generally accessible to, and may be collected and used by, other users. This may result in unsolicited messages from third parties, and such messages are beyond our control. Zyfra does not exercise control over any users or Website visitors, and in no way is Zyfra responsible, nor does Zyfra have any liability whatsoever, for any collection or use of information you may disclose through the Forums. This Privacy Policy does not cover such disclosure of information. You are encouraged to exercise discretion when providing personal information about yourself in and through Forums. Please do not post any personal information on the Website that you expect to keep private.

Information Zyfra Collects

Zyfra may collect the following Information from you when you create a user account and/or use the Service. By voluntarily providing us with personal information, you are consenting to our use of it in accordance with this Privacy Policy.

  • Personal Information (first name, last name, email address, telephone number, title, mailing- or visiting address)

  • Company Information (email address, telephone number, mailing- or visiting address)

The information is collected when you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, we collect information necessary to fulfill your request, to grant you access to the product or service, to provide you with support and to be able to contact you.

Personal Data That You Provide:

    • First name and last name

    • Email address

    • Telephone number

    • Title

    • Mailing- or visiting address

Usage and other Non-Identifiable Data:

When you use the Website and/or Service, Zyfra receives and stores certain personally non-identifiable information, such as the total number of visitors to our Website, the number of visitors to each page of our Website, device and browser information as well as Service usage data. We cannot currently use this information to identify you. It is important to note that no personal information is available or used in this process.

Aggregated Personal Information and other Information:

In an ongoing effort to better understand and serve our users, Zyfra conducts research on user demographics, interests and behavior based on the personal information and other information provided to us. Zyfra compiles and analyses this research on an aggregate basis, and may share this aggregate data with partners of Zyfra. This aggregate information does not identify you personally. Zyfra may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Zyfra also collects information regarding the use of Service in order to better understand user behavior and trends, detect potential outages and technical issues. All log analysis is done in an anonymous, aggregate, non-personally identifiable manner.

Regular Destinations of Disclosed Data and The Transfer of Personal Information to Countries Outside of The European Union or The European Economic Area

Zyfra may disclose the personal information within the limits of the applicable

legislation. Personal information may be disclosed to co-operation partners chosen by Zyfra for their marketing purposes, unless the data subject prohibits such disclosure of his/her data. The recipients of such personal information are not allowed to disclose the personal information further.

The confidentiality of the personal information may be broken when required by law or statute, or by ruling of authority.

Due to the technical and practical requirements, some of the personal information may be processed by subcontractors located outside the European Union or European Economic Area or at the subcontractors’ servers outside the European Union or European Economic Area. If any personal information is transferred outside the EU or EEA, Zyfra will ensure that the country to which the personal information is transferred is approved as having a sufficient level of privacy protection by the European Commission, or by using standard contractual model clauses approved by the European Commission.

The Principles of Securing the Data Register

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Only appointed personnel of Zyfra and of companies operating by Zyfra’s assignment or on behalf of Zyfra are entitled to use personal information. All persons processing the personal information have a personal right of use granted by Zyfra.

Right of Access, Correction and Prohibition

You may at any time contact Zyfra to check that the personal information related to you is accurate. Upon your request, Zyfra will modify, remove or supplement any incorrect, unnecessary, incomplete or outdated personal information.

The request to must be made in writing to Zyfra and it must be signed. The request for right of access can also be presented in person in the main office of Zyfra at the address Pasilankatu 2, 00240 HELSINKI, Finland.

The user has the right to prohibit Zyfra from processing his/her personal information for purposes of direct advertising, distance selling, other direct marketing and market research and opinion polls.

If you no longer wish to receive e-mail communication from Zyfra, such as offers, updates and newsletters, you may opt-out of receiving such communications by following the instructions included in each newsletter or communication.


Subject Access Request?

You have a right to request a copy of the personal information that we hold about you.  If you would like a copy of some or all your personal information, please email or write to Data Controller.  We will respond to your request within one month of receipt of the request.

We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing or writing to the above address.

Objections to processing of personal data

You have a right to lodge an objection to the processing of your personal data if you feel the “ground relating to your particular situation” apply. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defense of a legal claims.

Data Portability

You have a right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if:

(a)    The processing is based on consent or on a contract, and

(b)    The processing is carried out by automated means. 

Your Right to be Forgotten

Should you wish for us to completely delete all information that we hold about you, please email or write to our Data Controller.

You may withdraw your consent for processing of your personal data. As the processing of your personal data is necessary in order for us to be able to provide you with our Services, revoking your consent may lead to a situation in which we cannot provide you with some or all of the Services.

Cookies, Clear Gifs and Other Automatically Collected Data

If you have permitted your computer to accept cookies, Zyfra may use cookies on the Website. Cookies are pieces of information that a website transfers to an individual's hard drive for record-keeping purposes. Cookies make web-surfing easier by saving preferences and browsing patterns while you are at the Website. Cookies may be used to analyze the Website usage, improve content, customize the Website's content and layout and for other customer service purposes. A cookie may enable us to relate your use of our Website to other information about you, including your Personal Information. All of these purposes serve to improve and personalize your experience on our Website. Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Additionally, if you have a Flash player installed on your computer, your Flash player can be set to reject or delete Flash cookies. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Website or certain areas or features of the Website.

Zyfra may use "clear GIFs" (aka "Web beacons" or "pixel tags") or similar technologies, in the Website and/or in our communications with you to enable us to evaluate Website usage information about visitors to the Website, target campaigns, upgrade visitor information, and know whether you have visited a Website or received a message. A clear GIF is typically a one- pixel, transparent image (although it can be a visible image as well), located on a web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual's viewing or receipt of a web page or message. A clear gif may enable us to relate your viewing or receipt of a web page or message to other information about you, including your personal information.

Third-Party Sites and Privacy Practices

Website may contain links that will let you leave Website and access another website. Websites linked to or from Website are not under the control of Zyfra and it is possible that these websites have a different privacy policy. This Privacy Policy applies solely to personal information that is acquired on the Website or through your use of the Service, and/or your relationship with Zyfra. Zyfra urges you to be careful when you enter any personal information online. Zyfra accepts no responsibility or liability for these other websites.

Analytics Collection

Zyfra may use website analytics, such as Adobe Analytics and Google Analytics to gather anonymous statistics about the users of the Website with the aim to improve the Website. If Zyfra uses such analytics, it will provide the user an opt-out function to indicate that you do not want Zyfra to track your visits to Website.

Children's Privacy

The Website and Service are not intended for or designed to attract anyone under the age of 13 and we do not intentionally or knowingly collect personal information on our sites from anyone under the age of 13 (or older in some jurisdictions). We encourage parents to be involved in the online activities of their children to ensure that no information is collected from a child without parental permission.

Changes to Policy

From time to time, Zyfra may revise this Privacy Policy. Zyfra reserves the right to update or modify this Privacy Policy, or any other of our policies or practices, at any time with or without notice. However, we will not use your personal information in a way that is materially different than the uses described in this Privacy Policy without giving you an opportunity to opt-out of such differing uses.

Zyfra will post the revised Privacy Policy on the Website, so that users can always be aware of what information we collect, how the information is used and under what circumstances such information may be disclosed. You agree to review the Privacy Policy periodically so that you are aware of any modifications. Your continued use of the Website and/or Service indicates your assent to any changes and signifies your agreement to the terms of our Privacy Policy. If you do not agree with these terms, you should not use the Website or the Service.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Finland, excluding its conflicts of law rules, and shall be subject to the exclusive jurisdiction of the courts of Finland.

Office in Finland:

Pasilankatu 2,
00240 Helsinki


+358 942 72 50 25


Contact us

Office in Moscow :

119071, Russia, Moscow,
15 А, Leninskiy pr.


+7 (495) 665-91-31


Contact us
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